Privacy Policy

1. Information We Collect

We collect different types of information depending on how you use our Service.

A. Information You Provide Directly

When you create and use a Trivox account, we may collect:

• Email address used for account authentication.
• Account identifier (such as player ID or username).
• Country and language preferences, when provided.
• Time zone information used to provide features such as daily check-ins, missions, and resets.

B. Information Generated Through Your Use of the Service >

When you use Trivox, we may collect information related to your activity, including:

• Game sessions, scores, high scores, and mission progress.
• Virtual Coins earned, spent, or rewarded.
• In-app activity and completion status.

C. Automatically Collected Information

We and our service providers may automatically collect certain technical information, including:

• Device information (model, screen resolution, operating system).
• App usage information and session duration.
• IP address and approximate location information.
• Advertising identifiers (e.g., GAID/IDFA).
• Crash reports and performance logs.

This information helps us maintain, improve, secure, and optimize the Service.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Provide access to games, trivia, virtual Coins, and leaderboards.
• Track game progress and prevent fraud or cheating.
• Improve app performance and user experience.
• Monitor crashes, errors, and technical stability.
• Provide customer support.
• Comply with legal obligations and enforce our Terms of Service.

3. Third-Party Services

Trivox may integrate with third-party services to enhance gameplay features, analytics, or app functionality.

These partners may process certain technical data necessary to provide their services, such as account identifiers, device information, or IP address.

Your interaction with third-party services is governed by the privacy policies of those respective partners.

4. Advertising and Analytics Services

Trivox uses third-party services to display advertisements, analyze app performance, and optimize user experience.

These providers may collect information such as:

• Device information.
• Advertising identifiers.
• App interaction data.
• Crash and performance logs.

Our current service providers may include:

• Google Firebase Crashlytics for crash reporting and app stability analysis.

5. Authentication Services

Trivox uses secure third-party authentication services to manage user accounts.

Authentication may be provided through:

• Supabase Authentication.
• Google Sign-In.

These services process information such as your email address and profile identifiers to authenticate your account.

6. Coins, In-App Activity & Game Progress

We store and process data related to your accumulated virtual Coins, high scores, achievements, and unlocked items.

This data is linked to your account to ensure your progress is saved across sessions and synchronized with public leaderboards if applicable.

7. How We Share Information

We do not sell your personal information.

We may share information with:

• Service providers that help us host and operate the Service.
• Third-party service providers for app functionality.
• Advertising and analytics providers.
• Legal authorities when required by law or to protect our rights and user safety.

8. Data Retention

We retain your information for as long as your account remains active or as needed to provide the Service, maintain gameplay records, prevent abuse, and comply with legal obligations.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing the data we store about your account.
• Requesting correction of inaccurate data.
• Requesting deletion of your personal account and associated data.

To exercise these rights, please contact us at the email provided below.

10. Account Deletion

You may request the deletion of your Trivox account at any time through the Service.

Once submitted, your account enters a fourteen (14) day grace period during which you may cancel deletion by signing back in.

After the grace period expires, your account, virtual Coins, and personal data will be permanently deleted, except for data required to be retained by law or for fraud prevention.

11. Children's Privacy

Trivox is not intended for children under the age of 13 (or the minimum age required in your country).

We do not knowingly collect personal information from children. If we discover that personal data of a child has been collected without consent, we will promptly delete it.

12. Security

We implement technical and organizational security measures to protect your information against unauthorized access, loss, or misuse. However, no internet transmission is completely secure.

13. Third-Party Links

The Service may contain links or ads to third-party services. We are not responsible for the privacy practices or content of external apps or websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised "Last updated" date.

15. Contact Us

For any privacy-related questions or requests, please contact us at:

Email: studiosvivapp@gmail.com